Missions

Télécoms Sans Frontières deployed to Morocco following the magnitude 6.8 earthquake on September 8, 2023, to reach the worst-hit areas where networks are down, and set up telecoms centers to support relief efforts and meet the needs of those affected.

After a powerful cyclone made landfall in Mozambique in the night between 14 and 15 March, TSF teams deployed to the coastal area of Beira to provide communication means to the affected population.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

Despite a peace agreement signed in 2003, the provinces of eastern DRC are the scene of repeated violence. In the district of Uélé alone, at least 135,000 people were displaced, 900 killed, and more than 700 kidnapped. At the request of UNICEF, TSF installed a telecom centre at the Monuc camp in Dungu. This connection allows United Nations agencies present to respond to the need of thousands of displaced people living on this huge camp.

The flood of the Zambezi River exceeded the alert level by 3m at the beginning of 2008. More than 100,000 Mozambicans were displaced in temporary accommodation camps. At the request of UNCEF, TSF supported the ETC in the coordination centres of Mopeia, Caia and Mutarara. The team then traveled through the temporary camps to offer free calls to those affected. More than 1000 families were able to give news to their loved ones.

Weeks of heavy rains triggered flash floods along the Zambezi river and its tributaries, washing away homes, bridges, livestock and crops in four central provinces (Tete, Manica, Sofala and Zambezia). In coordination with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and Unicef, Télécoms Sans Frontières (TSF) responded to the emergency by deploying a first communication centre at the office of the National Disaster Management Institute of Mozambique (INGC) in Caia, only 24 hours after the activation of the Emergency Telecommunications Cluster (ETC) on February 15th.

Mitwaba is located in the Katanga region of southeastern Democratic Republic of Congo. This initially 4,000-strong village is now home to around 20,000 refugees following the conflict between Mai Mai rebels and the Congo's regular army. In May, the rebels surrendered their arms and improved security conditions, enabling the humanitarian community to support the population and local authorities. As a partner of the Emergency Telecommunications Cluster, TSF was in charge of ensuring the first emergency phase by implementing reliable telecom solutions in shared service and managing the transition for the duration of the emergency.

Following the earthquake that rocked the Mediterranean coast of Morocco on the night of 23rd February 2004, Télécoms Sans Frontières was on the ground the following day to provide rescue organisations with equipment and telecom technicians.

Following a terrible explosion of the Nyiragongo volcano in the eastern Democratic Republic of Congo on 17th January 2002, Télécoms sans Frontières was contacted by the Red Cross to support those providing help to the affected populations.